LEADER 01077nam0-2200349---450- 001 990009312830403321 005 20140415084142.0 010 $a978-0-470-38241-7 035 $a000931283 035 $aFED01000931283 035 $a(Aleph)000931283FED01 035 $a000931283 100 $a20110128d2010----km-y0itay50------ba 101 0 $aeng 102 $aUS 105 $a--------001yy 200 1 $aIntroduction to service engineering$fGavriel Salvendy and Waldemar Karwowski 210 $aHoboken, N. J.$cJohn Wiley & Sons Inc.$d2010 215 $aXII, 659 p.$cill.$d25 cm 610 0 $aAziende industriali$aGestione 610 0 $aReti di elaboratori$aImpiego nelle aziende 610 0 $aAziende$aGestione$aRelazioni con i clienti 676 $a658 700 1$aSalvendy,$bGabriel$0510053 701 1$aKarwowski,$bWaldemar$f<1953 >$0329544 801 0$aIT$bUNINA$gRICA$2UNIMARC 901 $aBK 912 $a990009312830403321 952 $a13 58 09$b17151$fFINBC 959 $aFINBC 996 $aIntroduction to service engineering$9771845 997 $aUNINA