Linux and the Unix philosophy [electronic resource] / Mike Gancarz
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| Autore: |
Gancarz, Mike
|
| Titolo: |
Linux and the Unix philosophy [electronic resource] / Mike Gancarz
|
| Pubblicazione: | Amsterdam ; Boston : Digital Press, 2003 |
| Descrizione fisica: | xxvii, 220 p. ; 24 cm. |
| Disciplina: | 005.4/3 |
| Soggetto topico: | Operating systems (Computers) |
| Soggetto (Titolo uniforme) : | Linux |
| UNIX (Computer file) | |
| Soggetto genere / forma: | Electronic books. |
| Nota di bibliografia: | Includes bibliographical references and index. |
| Nota di contenuto: | The New Customer Challenge; CRM Technology and CRM: The Need for a Communication-Centric Approach; The Analyst's View of CRM; The Application Revolution and Its Implications for CRM; Analytical CRM; Dot-Com CRM Red Herrings and Introducing CMR (and DCM); A Role for Marketing-Oriented CRM Technologies; Selecting Vendor Solutions; Defining CRM Processes; A Researched Approach to CRM; Conclusion; Glossary; Vendor Directory; About the Author; Index. |
| Sommario/riassunto: | In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way organizations do business. At a technology level, CRM is increasingly about conjoined best-of-breed applications delivered via portal technologies. At a business level, it is beginning to invade traditional territories occupied by brand management or customer support. Peel shows companies how to make the shift to the new paradigm. Defines the nature of new CRM niche solutions Provides entirely new types of functionality that mesh seamlessly Describes solutions focused solely on the needs of the customer. |
| Eiproduzione: | Electronic reproduction. Amsterdam : Elsevier Science & Technology, 2007. Mode of access: World Wide Web. System requirements: Web browser. Title from title screen (viewed on Aug. 2, 2007). Access may be restricted to users at subscribing institutions. |
| ISBN: | 9781555582630 |
| 155558263X | |
| Formato: | Risorse elettroniche  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 991003245539707536 |
| Lo trovi qui: | Univ. del Salento |
| Localizzazioni e accesso elettronico | http://www.sciencedirect.com/science/book/9781555582630 |
| http://catdir.loc.gov/catdir/description/els031/2003051482.html | |
| http://www.loc.gov/catdir/toc/els031/2003051482.html | |
| Opac: | Controlla la disponibilità qui |
Altra ed. diverso supporto:
Original 1555582737 9781555582739 155558263X 9781555582630 (DLC) 2003051482 (OCoLC)52133037